Business Energy is a new area of law and training will be provided if you have experience from a different area of law.
We are looking for an experienced fee earner / file handler who is confident in managing their own caseload from inception to settlement.
Main duties and responsibilities:
1. Responsible for managing case load within the Business Energy Department
2. Discuss potential claims and provide an initial screening review on the telephone in-line with the agreed criteria for new cases
3. Review incoming information and establish a possible claim route
4. Ensure all information is scanned and uploaded to the case management system
5. Maintain the case management system, ensuring all workflow steps are correctly inputted
6. Assess prospects and prepare letters of claim, advising clients on the evidence
7. Liaise with Counsel, experts, and any other third parties in an efficient and professional manner
8. Support experts by providing them with all the information they need and liaising with them to ensure they review cases as quickly as possible
9. Be proactive and use initiative when presented with problems or issues
10. Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner
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