Customer Relationship Management Executive
LONDON
2/3 DAYS IN THE OFFICE
The Company
This is a holiday arrangements company.
THE ROLE
As a CRM Executive, you can expect to be involved in the following:
* Manage the end-to-end process for campaign execution across Holiday and Holiday Homes.
* Support the creative and content direction of communication to drive campaign performance.
* Support delivery of tactical offers, changes, and updates to campaigns. This involves working closely with the Commercial team, Brand Marketing, and Digital team to ensure campaigns are executed correctly, both in terms of branding and end-to-end technical aspects.
* Deliver campaigns to support key sales periods.
* Support journey build and monitor results to optimize the campaign leveraging customer data to best target personalized content.
* Proactively use internal reporting channels to understand the effectiveness of email campaigns and recommend improvements.
Your Skills And Experience
* Strong experience in using ESPs to build and send emails.
* Understanding of customer databases.
* Good understanding of test and learn processes in email.
* Basic project management skills.
How To Apply
To express your interest, send your CV to Valentine by clicking the apply button below.
Seniority level
Associate
Employment type
Full-time
Job function
Marketing
Industries
Staffing and Recruiting
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