Are you an enthusiastic and customer-focused individual who knows how to create and maximise sales opportunities? Do you thrive in a busy office environment and enjoy providing excellent customer service? Our client is seeking a talented and driven Inbound Sales / Account Manager to join their dynamic team in Irlam.
Location: Irlam
Salary: £24,000 - £26,000 per annum+ - flexible depending on candidate experience
Full Time, Permanent role - with hybrid working (2 days from home) upon completion of successful probation period.
Responsibilities:
Provide exceptional service to customers, exceeding organisational standards
Utilise a consultative sales approach to recommend products that best suit customer's needs
Identify up-selling opportunities and promote associated products and services
Deliver product information and official quotes through phone and email interactions
Follow up on quotes by proactively contacting customers via phone and email
Address customer and supplier inquiries in a professional and courteous manner
Build and maintain outstanding relationships with customers, understanding their needs and solving any problems that may arise
Accurately record all customer communications and opportunities in our CRM system
Gather and store customer product information to secure future business
Continually develop knowledge of the products offered by our client
Achieve sales targets and annual objectives set by the organisation
Perform other assigned duties as requiredRequirements:
Proven experience in customer service and sales, including inbound and outbound calls
Track record of exceeding targets and KPIs
Strong verbal, writing, and listening skills
Excellent teamwork skills, building positive relationships with colleagues
Strong organisational skills, ability to prioritise tasks and manage time effectively
Motivated, with a positive and enthusiastic attitude
Ability to work well under pressure in a busy office environment
Commercial awareness, understanding how businesses operate and compete in their market
Well-presented, punctual, flexible, and enjoys working with like-minded individuals
Proficient in Microsoft Office and experienced with various computer systemsIf you are passionate about sales, providing exceptional customer service, and working in a dynamic team environment, then this is the opportunity for you! Join our client's team and be part of a company that values its employees and their contributions.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for this role.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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