Tees Esk and Wear Valleys NHS Foundation Trust
We are looking for a self-motivated and experienced individual who would welcome the opportunity to work within a multi-disciplinary CAMHS Service. The teams provide specialist health services to Children and Young People, offering benefits such as cross-team working and professional peer support.
The primary role is to provide a full Medical Secretarial Service to the team's Consultant Psychiatrists, including SAS doctors, junior medical staff, psychology colleagues, and nursing colleagues. Additionally, you will provide senior administration duties to the Admin Team while maintaining standard systems and processes across the service.
This is an exciting opportunity to work within a proactive and friendly team, contributing to the Multi-Disciplinary Team to support continual improvement and developments.
Main Duties of the Job
You will be required to support and maintain standard systems and processes set out by the Trust and locally. The successful candidate will need to possess excellent IT and organizational skills, the ability to prioritize workload, work under pressure to meet deadlines, and demonstrate a flexible, motivated attitude. Strong interpersonal and communication skills at all levels are essential.
Job Responsibilities
Please refer to the attached job description and person specification for detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
* BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e., NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
* IT Qualification (i.e., ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
* Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).
Experience
* Significant experience of working in an administrative environment, including digital audio typing, Microsoft Office applications, diary management, filing systems, collating, and presenting information.
* Participation in service and quality improvement initiatives.
* Leading, supervising, and training staff on administrative processes in a positive manner to facilitate effective service delivery.
Knowledge
* Ability to accurately transcribe data from various sources, including digital dictation software.
* Understanding of data protection and service user/staff confidentiality in line with defined procedures and guidelines.
* A sound understanding of quality improvement initiatives.
* Organizing and completing demands and workloads, meeting deadlines using delegation where necessary.
* Problem-solving for an area of work or developing alternative or additional procedures.
Skills
* Negotiating and influencing skills.
* Flexible approach to working with the ability to use own initiative within the role, using discretion when making decisions.
* Ability to work autonomously and proactively while being accessible to the team to support workload.
* Knowledge of human resources policies and procedures.
* Ability to critically analyze, appraise, and problem-solve.
* Maintain concentration and attention to detail while effectively dealing with interruptions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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