Enso Recruitment is delighted to be working with a leading technology solutions organisation in NI. They are currently recruiting for a Senior Technical Support Engineer who is keen to progress their career with a successful, ambitious and growth orientated Managed Services Provider.
In this role you will be responsible for delivering client support against agreed SLA’s, bringing resolution to issues in a timely fashion.
This position will be based in Antrim with 2/3 days in the office, and the remainder working at home. The right candidate will hold a full driving licence and have access to a vehicle to visit client sites as required.
The Person
* At least 3- 5 years’ experience in a Level 3 support role with strong networking skills.
* Experienced with Windows server and virtualisation (VMware and Hyper-V).
* Demonstrate your knowledge and understanding of Windows based operating systems.
* Competent Office 365 administrator.
* Experienced with Active Directory, DNS, DHCP and Group Policy.
* Experienced with Microsoft Intune and mobile device management.
* Experience in the use of Veeam Backup Solutions or similar product.
* Microsoft related qualifications and certifications are essential.
* Possess strong written documentation skills and have excellent verbal communication skills.
* Experience of working within an MSP environment.
* Hands on experience and understanding of switching, firewalls, routers and wireless APs.
The Package
* Base Salary: £45,000 - £55,000
* Hybrid working model (2/3 in the office)
* Medical cover
* Pension scheme
* Health Care Cash plan
* Life insurance cover
* Bereavement leave
* 31 days holiday with extra days for service
* Day off for your birthday
* Regular social events
* Ongoing learning and development opportunities
Please get in touch with Enso Recruitment today to be considered for this and similar opportunities.