* Full time Mon-Fri 0800-1700 – 42.5 hour week
RESPONSIBLE TO: Assistant Branch Manager
HOURS: Full time Mon-Fri 0800-1700 – 42.5 hour week
SUMMARY OF THE ROLE: Generate sales of fenestration products manufactured, supplied or fitted by the group. Following up on sales leads as well as generating your own, you will advise and recommend products to customers, costing jobs for trade and retail markets, offering price proposals, visiting customers, creating sales packs and using company systems to track and manage sales leads.
SPECIFIC RESPONSIBILITIES:
1. Generate costings for all products offered using suppliers quoting software.
2. Use the sales tracker to log all leads, follow up on leads, input information, add updates and track sales progress.
3. Build sales packs with all required information following company procedures.
4. Take payments from customers where needed.
5. Have a good working knowledge of all fenestration products offered by the company.
6. Able to advise customers on suitable products and options for their requirements.
7. Show and explain products to customers in the showroom.
8. Have a working knowledge of building regulations.
9. Promote the company in a positive manner at all times with a friendly, positive, customer-focused attitude.
10. Have a detailed understanding of installation timing requirements to enable accurate costing estimations as part of price proposals.
11. Have a detailed knowledge of all fenestration products and be able to clearly explain their differences including pros, cons and limitations.
12. Have a detailed knowledge of building regulations so that price proposals are always compliant and suitable.
13. Able to confidently mentor, train and support staff new to the position.
14. Build a customer base that brings repeat custom.
KEY SKILLS:
* Excellent communication and customer service skills.
* Working knowledge of IT systems including Microsoft Outlook and Word.
* Good literacy skills and able to communicate clearly by email.
* Manages time effectively so as to accomplish tasks efficiently.
* Remains focused and productive when having to multi-task.
* Be a confident communicator displaying a friendly, positive attitude at all times.
* Have a sound business sense (understanding profit margins).
No job description can cover every issue which may arise within the post and at times the post-holder is expected to carry out other duties.
To be the first choice regional supplier for fenestration to a broad range of customers who value our durable reputation for providing honest advice and value for money. We’re always on hand to provide the best product and service, whether that’s for a single unit of glass or a major development.
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