This role is a key part of the Global Creative Production operation to build and manage client relationships and deliver multi-channel content to multiple brands clients and agencies. Working as part of the Integrated Producer team, this hybrid role encorporates account management, producer and project management roles and responsibilities. Supported by an Account Director, this role involves collaborating with internal RWS account teams, direct clients, and creative agencies to understand their needs. You will work with RWS’ language and production teams, as well as external partners, to manage and deliver global, integrated, multilingual campaigns and projects. From initial brief to final delivery, you’ll ensure that projects meet client and agency deadlines while remaining commercially profitable. As the main day-to-day client contact, you will oversee project execution and identify opportunities within existing accounts to drive revenue and profit growth. You will be required to work across all media types to manage and understand the delivery of short and long form content. This can include global campaigns that cover the localisation, trafficking and delivery of TV, social, programmatic/dynamic builds, press, EDMs and DOOH assets. We support a number of our clients with VO production briefs and therefore experience within this field – covering casting experience, VO scheduling and production would be advantageous. In addition, you will also be required to manage projects inline with our other core service lines including design origination, strategy validation, cultural consultation, transcreation and localisation. About t he Strategic Content Solutions (SCS) The Strategic Content Solutions, part of RWS’s Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcribing highly impactful marketing campaigns. The SCS works closely with RWS’s Language eXperience Delivery (LXD) platform, which includes 2,000 in-house linguists, and a network of more than 29,000 translators, who use RWS’s proprietary machine translation, AI, and translation productivity tools, to deliver a 24/7 service to clients. Key Responsibilities Lead and manage integrated briefs and follow up with a response to brief, estimates and production schedules Delivery of integrated localised campaigns with a focus on moving image, audio production, VO management, ATL clearance plus trafficking and delivery Working with production partners for post production to include freelance editors, motion designers, designers, artworkers, post production facilities including audio and edit Manage the language and cultural process which includes preparation of copy decks and brief to in-market creatives and linguists, review of copydecks, manage proof reading and qc process and finalisation of copy decks Ability to compile and managing production schedules – sometimes to tight timings, across multiple deliverables and markets. Factoring timezones is a key part of this role. Troubleshoot internal and external issues as they arise, ensuring you escalate internally where required Ensure approval processes are adhered to for all stages of the project and a clear audit trail is kept Be responsible for delivering accurate briefs into and out of RWS across all channels Act as a brand ambassador and brand guardian for our clients and agencies, acting as an extension of their teams – challenging where appropriate Ability to problem solve and apply critical thinking and have agile ways of working in order to deliver varied projects and brands across all channels and media Build a strong relationship with the creative, design and production teams internally Understand the quality control process and ensure steps are adhered to throughout the lifecycle of the project Skills & Experience Experience within creative, design and production based environment Solid understanding of VO production including casting, scheduling, VO production and audio requirements Solid understanding of ATL delivey to include media schedules and plans, clearance, trafficking and delivery/publishing to all platforms Experience gained from a creative agency, content agency, and / or production agency Experience working with creative agencies, brands and media agencies Experience working across multiple client accounts and sectors Excellent planning and organisational skills and the ability to multitask Solutions and deadline oriented Knowledge of managing integrated content Demonstrable experience working across multiple brands and output channels and project types such as: Brand development / Campaign extension / Integrated design / Digital / Brochures / ATL channels / POS / Magazine At RWS, we’re here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65 global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45 AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. RWS Values Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS. For further information, please visit: RWS RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.