We are looking for an enthusiastic and energetic sales coordinator who be responsible for the effective day-to-day management of customer requests and meeting of customer expectations. Encompassing internal sales general administration functions and dealing with day-to-day calls and general orders, shipping and invoicing request, maintaining communication between supporting departments and correct use of our operating systems and processes. With over 100 years of heritage in the Black Country, we are an expanding West Midlands manufacturing business and a true global player in our field.
Reporting to: Sales Manager
The main duties will be:
Dealing with and responding to customer inbound enquiries and general information requests
Customer account management (in collaboration with external sales)
Creating & closing sales quotations
Obtaining supplier pricing and availability for materials & parts
General pricing checks, reviews, and upload procedures
Creating and processing sales orders
Progressing & checking on manufacture process
Continued communication with customer via email & phone
Logging of all activities within the company CRM
Liaising with shipping and exporter services for product shipment
Liaising with External Sales to share customer feedback, challenges & successes
leasing with External Sales to gather correct information to launch new projects on the syste
Arranging internal meeti...