Payroll Administrator - Broughton
We are urgently seeking a Payroll Administrator to work as part of the payroll team for our client, a leading defence and aerospace company. This position is on a long-term contract and based in Broughton.
Onsite requirement for the first month during training, with the option for a maximum of 2 days at home per week thereafter.
JOB PROFILE
As part of the payroll team within a Centre of Expertise, you will run end-to-end payroll processes for the main Airbus divisions in the UK, providing specific services related to the Executive population and Share Administration. You will deal with customer queries both via telephone and email, maintaining a strong customer service focus.
KEY ACCOUNTABILITIES & ACTIVITIES
1. Be responsible for the accurate and timely running of all divisional payrolls from start to finish monthly.
2. Ensure that all divisional payroll accounts with HMRC are correct, investigating any discrepancies and handling remittances for all third parties.
3. Provide expertise on escalated complex issues and queries for the HR and Payroll processing teams.
4. Understand the impact of Maternity/Paternity/Shared Parental leave/Sick pay on each divisional payroll to ensure compliance with statutory regulations.
5. Understand the P11D & P60 processes for all divisions to be accountable for these key annual deliverables and handle client and external body queries.
6. Deal with HMRC regarding Tax and National Insurance queries, building a relationship with the relevant CRM.
7. Administer contractual details for the executive population using the Workday catch-up user role.
8. Manage and deliver the share scheme administration for all divisions.
9. Proactively identify process improvements, engage with relevant stakeholders, and own the end-to-end process for implementation.
10. Stay updated on relevant legislation and highlight forthcoming changes and potential impacts to the leadership team.
11. Deliver details of these changes to the RO team and Airbus as needed.
12. Participate actively in the full change request process by demonstrating:
13. Understanding of payroll systems to support clients with change request submissions.
14. Full involvement in testing as required, ensuring all elements are fully tested.
15. Review testing evidence to ensure all changes are legally and payroll compliant.
16. Be a key operational player in ad hoc projects, understanding client needs and operational RO impacts, and delivering relevant proposals and/or solutions.
KEY QUALITIES
1. Customer and results-oriented with a logical approach to achieving tasks and objectives.
2. Able to work independently to develop effective solutions to problems.
3. Team player who proactively assists other team members.
4. Strong personal branding and a 'can-do' attitude.
5. Ability to work under pressure to meet deadlines.
6. Self-motivated and able to work autonomously with minimal supervision.
7. Excellent interpersonal skills, well-organized, and flexible.
8. Committed to supporting continuous improvements.
9. Strong organizational and planning skills.
10. Proactive ownership of issues, utilizing escalation routes as appropriate to maintain customer service.
EXPERIENCE & KNOWLEDGE
1. Experience within a payroll environment.
2. Experience with a computerized payroll system (SAP/Workday knowledge desirable).
3. Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions, and other deductions.
4. Proven customer service experience, both verbal and written.
QUALIFICATIONS
1. Recognized payroll qualification (CIPP or equivalent) desirable.
2. A Levels or higher qualification advantageous.
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