Our client is looking for an IT Support Engineer for a short-term contract in Central London.
The role will be to provide onsite IT server and infrastructure support.
Contract Details:
* Start Date: ASAP
* Duration: 2 months (2-3 days per week)
* Location: Central London (on-site)
* Day Rate: Negotiable (Outside IR35)
Key Responsibilities:
* Windows Server Administration: Manage and maintain Windows servers, ensuring uptime and reliability.
* Active Directory: Handle user accounts, passwords, and permissions effectively.
* Office 365 Support: Assist users with O365 applications and resolve related issues.
* Hardware & Software Troubleshooting: Diagnose and resolve common hardware, software, and network problems.
* Printer & User Setup: Configure and set up hardware such as printers, computers, and mobile devices.
* Ticketing System Management: Log incidents and requests, track resolution progress, and ensure timely closure.
* Network Support: Troubleshoot connectivity issues (Wi-Fi, LAN, VPN) and assist users in connecting to network resources.
* Monitoring & Incident Management: Proactively monitor IT systems and address irregularities or incidents.
* Software Installation: Install or assist users with software applications and updates.
Required Skills & Attributes:
* Strong communication and interpersonal skills to provide exceptional user support.
* Basic technical knowledge of IT systems and troubleshooting methods.
* Ability to work autonomously and manage multiple tasks effectively.
If you are interested in this opportunity, we encourage you to apply today!
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