Job Description
Permanent, Part Time 16 Hrs per week
Industry Sector: Technical Support, Sales Support, Technical Advisor, Technical Guru, Engineer, Motors and Drives.
Location: Commutable to Chatham, Kent (hybrid working)
Remuneration: £25,000 P/A + discretionary bonus
Benefits: Pension, Phone, Laptop, Secure parking & 11.5 days Holiday + Bank Holidays.
We are a small Engineering Company based in Chatham, which was founded in 1974. We specialise in products used in industrial, scientific and defence equipment. These products will include a range of electric motors and drives, motion control components, and enclosures.
The role of the Engineer Technical Advisor - Astrosyn Products will involve:
* Pre-Sales Engineer position providing technical support to sales team, contractors for all queries relating to Astrosyn products such as: motors, drives and associated products.
* Offering support to the sales team to generate accurate quotations and specifications.
* Responding to pre and post installation questions from Customers.
* Liaising with Customers, Suppliers and Head office on a regular basis.
* Work with the Quality Department to improve quality of products and processes and assist with investigations and process control.
* To provide full engineering and technical support across the business.
* Providing specialist advice, product or process knowledge, and output requirements. Utilising innovation and creativity to solve problems and implement continuous improvement.
* Onsite visits to Customers/Suppliers to provide technical support.
* Due to the nature of the role & the industry you would be working in, you will be required to be able to achieve Baseline/SC clearance.
The ideal applicant will be an Experienced Technical Support Engineer with knowledge of:
* Electric Motors, Drives & Pumps and associated products.
* HNC/HND or Degree level in Electrical/Mechanical or Manufacturing Engineering.
* Excellent communication skills both written and verbal.
* IT literate (Microsoft Office).
* Familiar with ISO9001:2015
* Be able to work independently and part of a small team.