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Client:
Page Personnel
Location:
South Yorkshire, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
d65af8b81a86
Job Views:
6
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
* Immediate start
* Long term contract
About Our Client
Our client is an esteemed player in its industry, with a significant presence across multiple continents. Their operations in Sheffield are crucial to their ongoing success.
Job Responsibilities
* Address customer inquiries promptly and professionally.
* Maintain a thorough understanding of our products and services.
* Collaborate with team members to achieve departmental goals.
* Manage customer complaints with empathy and resolution-focus.
* Update customer records with accuracy and attention to detail.
* Contribute to the continuous improvement of customer service processes.
* Foster strong relationships with customers to ensure satisfaction.
* Uphold the company's brand image and values in all interactions.
The Successful Applicant
A successful Customer Service Representative should have:
* Excellent communication and interpersonal skills.
* A customer-focused mindset with a drive to exceed expectations.
* Strong problem-solving abilities and resilience in the face of challenges.
* Proficiency in relevant computer applications and systems.
What's on Offer
* An attractive salary ranging from £27,000 - £30,000 per year.
* Generous holiday leave of 25 days.
* Convenient on-site parking available.
* A positive and supportive company culture.
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