Gloucestershire Health and Care Foundation Trust has a fantastic opportunity to join the IT Infrastructure team.
The IT Infrastructure team is responsible for building, managing, and maintaining the overall network and telephony infrastructure within the Trust across a diverse range of locations throughout the county.
We are looking for an enthusiastic individual to support the driven team over a 12-month period as part of a project.
The team works closely with all other teams in the Digital Services department to deliver excellent IT service to our colleagues and patients.
The Trust spans across a wide range of sites at varying sizes with some complex infrastructure layouts and topologies.
The Purpose Of This Role Is:
1. To develop technical solutions to support and improve the overall infrastructure, including the network and telephony estate.
2. To provide efficient and high-quality support for clinicians and administrative support staff to ensure effective use of infrastructure systems within the Trust.
3. To contribute to the improvement in clinical care provided within the local Health Community, by making complex leading-edge technology simple for staff to use.
4. To provide strong troubleshooting skills to effectively and efficiently resolve unexpected interruptions in IT network services.
The post holder will need to be available on call to support users and will be required to develop new processes and policies to support the network and telephony infrastructure.
The post holder will be expected to be the Trust expert in network and telephony systems ensuring best practices are applied to configuration and implementation of specialised solutions.
Minimum Qualifications, Training & Experience:
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity, and provides a sense of belonging and trust.
About Us:
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey, just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
1. 89.7% believe they are making a positive difference to patients/service users;
2. 73.3% would recommend the organisation as a place to work;
3. 82.4% agree that care of patients and service users is the organisation's priority;
4. 76.7% would be happy with the standard of care for a friend or relative.
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
For further details / informal visits contact:
Name: Simon Smith
Job title: IT Infrastructure Manager
Email address: simon.smith@ghc.nhs.uk
Telephone number: 07815 024951
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