Job summary We are looking for an enthusiastic, reliable and hardworking Clinical Administrator to join the team in the Neuroradiology Department. You will work alongside senior medical secretaries carrying out duties which will include data entry, communication, clinical and non-clinical typing. You will have the opportunity to train in the use of e-record, the Radiology Information System (RIS) and in Picture Archive and Communication System (PACS). You will assist in the co-ordination of a smooth running outpatient's department amongst other general office duties. You will provide a comprehensive and efficient appointment system for the spinal interventional service and provide secretarial support to the medical team within Neuroradiology. You should be able to integrate well with the existing team, be flexible in supporting the functions of the unit and have a genuine desire to contribute to providing a quality service for patients. Previous experience with RIS and e-record would be an advantage and knowledge of medical terminology is desirable but not essential as training will be provided. This is a fixed term post until 30th November 2025 Interview Date Monday 03 February 2025 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGENCIES PLEASE Main duties of the job On a daily basis you will assist with the scheduling and management of the spinal intervention service in Neuroradiology, admitting patients as a day case and scheduling their appointments. You will also link in with value based commissioning system for spinal intervention. The role involves preparing imaging for several MDT's, emailing out radiology reports and supporting the senior medical secretaries. You will also work closely with Consultant Neuroradiologists and radiographers as part of a multi-disciplinary team. The role also involves speaking to patients on the telephone on a daily basis, so excellent communication skills are essential. You will maintain a high standard of work and be flexible to the needs of the service. About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospital o Royal Victoria Infirmary (RVI) o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 17 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Fixed term Duration 9 months Working pattern Full-time Reference number 317-2024-46-006 Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications & Education Essential Level 3 qualification in administration or equivalent/relevant experience in administrative role(s) English qualification at Level 2 (GCSE Grades 9-4 or A-C, or Functional or Key Skills at Level 2) Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1 Knowledge & Experience Essential Experience of secretarial/administrative procedures Desirable NHS Administration/Secretarial experience Working Knowledge of NHS Systems e.g. eRecord, System One Knowledge of medical terminology Skills & Abilities Essential IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint Advanced keyboard skills including a high standard of word processing skills Excellent communication skills Ability to work without direct supervision Ability to manage time effectively and work on own initiative Ability to accurately input, collate and present information Person Specification Qualifications & Education Essential Level 3 qualification in administration or equivalent/relevant experience in administrative role(s) English qualification at Level 2 (GCSE Grades 9-4 or A-C, or Functional or Key Skills at Level 2) Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1 Knowledge & Experience Essential Experience of secretarial/administrative procedures Desirable NHS Administration/Secretarial experience Working Knowledge of NHS Systems e.g. eRecord, System One Knowledge of medical terminology Skills & Abilities Essential IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint Advanced keyboard skills including a high standard of word processing skills Excellent communication skills Ability to work without direct supervision Ability to manage time effectively and work on own initiative Ability to accurately input, collate and present information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)