We are seeking confident Night Receptionists to become part of our Front Office Team at Citadines Holborn-Covent Garden London. Our properties operate 24/7. Night shifts are 11pm to 7.30am.
As our Night Receptionist, you will:
Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc
Manage night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies
Take initiative in accommodating the customers needs in a resourceful manner
Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts.
Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role.
This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer:
Genuine career opportunities within our business
Valuable on...