Employer: Great Ormond Street Hospital for Children NHS Foundation Trust
Employer type: NHS
Site: Great Ormond Street Hospital for Children NHS Foundation Trust
Town: London
Salary: £54,320 - £60,981 per annum inclusive
Salary period: Yearly
Closing: 06/03/2025 23:59
Deputy Catering Manager
Band 7
Job overview
An exciting opportunity has arisen at Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) for the position of Deputy Catering Manager.
The post holder will support the Head of Catering Services on all catering matters at GOSH to ensure the effective and efficient delivery of all patients, staff and visitor catering services.
This role forms part of the senior catering management team and will be expected to be involved in managing all catering functions across the entire GOSH site. The service is operated in-house and delivers a fresh cook service to its patients, visitors & staff. The post will ensure the patient catering service meets the wide range of nutritional and dietary needs of our children. The catering service is a high profile and valued service and was shortlisted for the Team Award at the 2023 Annual GOSH Awards.
The successful candidate will have good communication skills and possess the ability to work on their own initiative. While desirable, it is not essential that applicants have experience in a healthcare environment.
Main duties of the job
* Support the management of all catering services at GOSH.
* Ensure, through sound fiscal management, that services are delivered within tight budgetary control and the requirements of the Trust in line with Government initiatives, Trust objectives and financial efficiency targets.
* Be involved in managing catering functions across the entire GOSH site.
* Support the development of Patient and Retail Catering operations.
* Ensure that the Trust's environment is safe for patients & staff.
* Lead for food hygiene – compliance and assurance.
* Develop and maintain close working relationships with the operational clinical teams.
* Deliver a compliant and value-for-money service for all areas within your control.
* Act as a subject matter expert relating to catering/food.
* Support the development of the service and any related catering projects within the organisation.
* Be an ambassador for the Catering Services and wider Space and Place Directorate.
Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.
Person specification
GOSH Culture and Values
* Our Always values
* Degree level of education or equivalent work experience & Evidence of ongoing personal and professional development
* HNC in Hotel Catering and Institutional Management or equivalent
* Level 3 Certificate in Food Safety
* Detailed Health and Safety knowledge for the operation of a catering service
* Advanced food hygiene level 4 certification
* FDQ (Food and Drink Qualification) Auditing Skills Course
* Level 2 Award in Identifying and Controlling Food Allergy Risks
* Membership to a professional association for hospital catering
Experience/Knowledge
* In-depth experience in patient dining and special diets.
* A good understanding of NHS strategy and policy.
* Clear ideas on how to improve customer satisfaction and raise service profile.
* Significant operational management experience in either an NHS or private sector environment, with considerable supervisory experience.
* Staff and budget management including budgets across all services for pay, non-pay, and contract management.
* Experience of menu planning, costings and dietetic understanding.
* Experience of monitoring and managing contracts to achieve levels and quality of service in line with customer requirements.
* Knowledge, understanding and experience in Risk Management and Governance issues.
* Experience of staff management; up-to-date knowledge of good people management practices, able to demonstrate experience in motivating and leading a team.
Skills/Abilities
* Ability to act as both a team leader and team player.
* Creative thinking and strong management skills.
* Ability to achieve results through people directly managed.
* Ability to manage change.
* Excellent numerical and analytical skills with the ability to understand, manipulate and interpret complex data.
* Excellent written and verbal communication skills; ability to negotiate, use tact, be empathetic, persuasive and use diplomacy skills.
* Effective negotiator to achieve required outcomes in a complex environment.
Please be advised that:
The recruitment process for all admin and clerical roles at Bands 2-4 will be a two-stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.
The closing date given is a guide only. There may be occasions where we have to close a vacancy once sufficient applications have been received. It is advisable that you submit your application as early as possible to avoid disappointment.
Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.
We are an accredited Living Wage Employer.
Employer certification / accreditation badges
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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