JOB TITLE – Spa Receptionist
DEPARTMENT – Spa
CONTRACT TYPE – Permanent
RATE OF PAY - £12.22 per hour, plus Elemis product commission
HOURS – 37.5 hours over 5 days
LOCATION – Newport, NP18 1HQ
ID – Req5349
OVERVIEW -
Join the ‘Greatest story in Hospitality’ by becoming one of our Spa Receptionist ‘Hospitality Heroes’ in our award-winning Spa Team - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE -
* VTCT NVQ Level 3 in Beauty Therapy
* Experience in Microsoft Office, Outlook
* Minimum of six months’ experience in a customer-facing role
* Excellent communication skills, being able to confidently speak with guests and colleagues
IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL -
* Carry out front of house procedures as per the daily checklists. This will Include opening/closing of the Spa
* Liaise with the Spa Therapists to ensure that treatment time guidelines are adhered to, and adjustments are made immediately to ensure the client’s journey runs smoothly
* Have a full and up-to-date knowledge of the Resort facilities, services, and events
* Coordinate a guest’s consultation records with the Therapists
* Ensuring that all relevant spa staff receive a print out of their daily schedule
* Perform therapies for guests when there is a shortage of Spa Therapists due to sickness/annual leave
BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
* Access to career development training from day one
* FREE on-site parking
* Discounts on food & beverage and hotel stays
* Discounted leisure membership
* Free GP virtual appointment service
* 24/7 wellbeing helpline
* NEST pension scheme
* Social Club
* Staff appreciation events
* Monthly and end-of-year awards
GROW WITH US -
As a Celtic Collection employee, you will be able to say –
* I am equipped, trained, and supported to do THE BEST JOB I CAN
* I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
* I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
* I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
* I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
* I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.