Robert Half are partnering with a well-established manufacturing company, with offices in central Edinburgh location, to appoint a Credit Controller. This company has seen growth in the past few years, with profits being reported consistently. The company is regarded as one of the UK's best-selling brands in their field and has decades of experience and expertise.
The firm is looking for an experienced Credit Controller to join the finance team. This role will report to the Finance Manager and work together with the wider team of colleagues. This role includes administering the credit control functions and ensuring timely collection of debts, as well as minimising credit risks. You will play a part in maintaining a healthy cash flow, and setting targets and implementing relevant policies of the firm.
Responsibilities
* Establish and assess customer credit limits and creditworthiness.
* Implement credit control policies to minimise credit risk.
* Manage credit and receivables for financial stability and profitability.
* Collect overdue accounts and encourage timely payments.
* Monitor credit exposure and minimise bad debt risks.
* Maintain positive customer relationships while mitigating credit risks and ensuring timely collections.
* Conduct regular credit reviews and reassess limits based on payment history.
* Collaborate with customer service, sales, and finance teams on credit matters.
* Oversee credit control processes, ensuring policy adherence.
* Evaluate customer creditworthiness through checks and payment history.
* Set and maintain appropriate credit limits and records.
* Monitor accounts for timely payments and address delays.
* Engage with customers to negotiate payment plans and resolve billing disputes.
* Implement strategies to minimise late or non-payments.
* Generate reports on receivables, collections, and credit risk.
* Provide excellent customer service and manage account reconciliations.
* Monitor customer portals and respond to queries with necessary data.
Requirements
* Experience in a similar role in the manufacturing industry.
* Experience with relevant software and tools: ERP systems, SAP, Epicor, etc.
* Proficient with MS Office, excellent Excel skills.
* Analytic skills, able to evaluate financial information.
* Attention to detail, accuracy in documentation and data entry.
* Able to build and manage relationships, both internally and externally.
* Working knowledge of monthly accounting cycles.
* Experience with high volume transactions.
* Experience of reducing bad debt and improving processes.
On offer:
The pay scale for this role is £26,000 - £30,000, depending on the experience and qualifications you can bring.
In addition, you will have 33 days of annual leave (including public holidays), with the option to purchase leave days.
Cycle to work scheme, parking, health cash plan, share save option, and other benefits.
This role is based on-site in Edinburgh, with the option to discuss hybrid work after successfully passing probation.
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