Want to be part of a hyper growth, fast paced, global business that is radically changing the decades old delivery universe as we know it? If so, read on, as we’re looking for an Account Manager to join our InPost Newstrade team Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our InPost collection points, we’re bringing freedom to anyone with a parcel. On our path to transforming e-commerce delivery in the UK, we’re building an unparalleled group of talent that’s hungry to help us disrupt the industry (find our 2023 annual report here ). Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply-chain. We’re a passionate bunch and expectations are high, but we’re team players – collaborating, supporting, and leaving egos at the door. About the role: Ready to build powerful partnerships and drive business growth? As an Account Manager at InPost Newstrade, you'll be at the forefront of cultivating strong, lasting relationships within the Newstrade category across UK and Ireland" retailers—turning everyday interactions into opportunities for success You’ll collaborate seamlessly with internal teams, ensuring customer needs are not only met but exceeded. Your voice will matter in company-wide projects, where your ideas will help shape process improvements and elevate service delivery to new heights. You won’t just follow the plan—you’ll help set it. By working closely with cross-functional teams, you’ll play a crucial role in achieving ambitious company objectives. And with a sharp eye for opportunity, you’ll unlock new revenue streams, leveraging the full power of the InPost Group to drive growth and innovation. This is your chance to thrive in a role where relationship-building meets strategic impact. If you’re passionate about delivering results and eager to make a real difference, we want to hear from you What you’ll be doing: Processes: You'll be the backbone of streamlined operations, delivering accurate reports on time, prioritizing communications, and ensuring best practices are always up to date. Your sharp problem-solving skills will identify process blockages and create innovative solutions, all while contributing to new policies and strategies that shape the future of the department. Customer: You’ll be a champion of exceptional service, building strong relationships and crafting clear business plans that align with InPost Newstrade and customer priorities. Your professionalism and proactive approach will shine in meetings, where you'll present ideas, document key actions, and exceed customer expectations. You’ll also have the freedom to explore new opportunities, promoting InPost Group services to drive sales growth. Finance: With a keen eye on budgets, you’ll manage travel costs, ensure invoices are paid on time, and maintain financial discipline through effective purchase order management. If you're ready to take ownership, deliver excellence, and make a tangible impact, this role offers the perfect platform to thrive" What we need from you: We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly. Bring your expertise to life in a role where your skills will make a real impact We’re looking for a tech-savvy professional with advanced skills in Excel, Word, PowerPoint, Business Objects, and SAP —someone who can turn data into insights and presentations into powerful stories. Your in-depth knowledge of the Newstrade industry, especially in Retail, will set you apart, helping you navigate this fast-paced sector with confidence and vision. Your proven experience in Account Management means you know how to build and nurture strong relationships, communicating clearly and effectively with both internal teams and external partners. You’ll be the bridge that connects ideas with execution, always ensuring alignment and clarity. Bonus points if you're familiar with Office 365, Power BI, and Skype for Business, giving you an extra edge in leveraging modern tools to boost productivity and collaboration. The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.