We're looking for a dynamic Lead Administrator to support the District Nursing Triage Desk
This is a varied and demanding role that will provide opportunities for developing processes within a friendly team of clinicians and administrators to ensure patient needs are met and that accurate paper and electronic records are maintained.
You will be highly organised with the ability to multitask and problem solve in a busy and varied environment.
Main duties of the job
As Lead Administrator, you will be responsible for the day-to-day organisation of the administrative team across the office and work flexibly to meet the needs of this multi-disciplinary team. You will need excellent communication skills and be reliable and punctual and have experience in managing a small team.
In this varied role, you will have an active involvement in supporting Trust policies for core tasks, health & safety, auditing and maintaining accurate records. There will be opportunities to work directly with clinicians, minute meetings and develop processes.
You will need to be able to work calmly and efficiently in a busy environment, motivating and supporting the administrative team and be able to work autonomously.
About us
Oxford Health is a great place to work. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount
* Lease car scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (waiting lists may apply)
* Staff networking and support groups
Job responsibilities
The successful candidate will be highly motivated with administration experience. You will be responsible for ensuring smooth and timely patient referrals and maintaining patient records. You will be self-motivated and able to work autonomously as well as showing initiative and promoting new ideas on how to improve the service.
Person Specification
Knowledge
* Proficient in the use of MS Word, Excel, Outlook and Teams.
* Knowledge of EMIS.
Qualifications
* NVQ Level II in business administration or equivalent experience.
Experience
* Ability to manage and prioritise own workload.
* Experience of managing others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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