Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards. We are looking for a friendly and experienced Receptionist to join our team. This is a 37.5 hour contract per week working Monday - Friday. The working hours are as follows; 8am - 16:00pm (these hours are non-negotiable) You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years’ experience working in a similar role with excellent communication & customer care skills. A working knowledge of Microsoft Office is essential. You’re Day-to-Day Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls and take messages where appropriate Sort & distribute post, and assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users and ensure all staff comply with security protocols. You are An experienced receptionist with at least 1 or more years of experience working as a Receptionist Organised, naturally helpful and good at multitasking Computer literate – including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems Polite, friendly & approachable with excellent c GCSE Maths and English qualified, with a good level of numeracy and literacy Diligent & accurate, with an eye for detail and an understanding of confidentiality. Why Cygnet? We’ll offer you… Strong career progression opportunities Expert supervision & support Employee referral scheme “Cycle to work” scheme & employee discount saving Please note: successful candidates will be required to undergo a standard or enhanced DBS check