Our Client is looking for an experienced Installation Manager to join their growing operations team based at their Head office in Farnborough, Hampshire.
Our Client supplies T3, the world's most versatile modular display system, creating stunning displays for a wide variety of environments. Through our design, build and deliver services, we provide a comprehensive solution to support the needs of our clients worldwide. Our people are passionate about delivering to the very best of their ability, every time.
ROLE AND RESPONSIBILITIES
Key Job Responsibilities:
1. Manage and schedule labour (in-house and sub-contracted) for all Pre-builds, Installations, and Dismantles.
2. Manage the Installation Techs, ensuring they are working as efficiently as possible.
3. Manage a fleet of vehicles, including liaising with the Operations Administrator to arrange additional vehicle hire if required.
4. Liaise with the Warehouse Manager, Production Manager, Project Managers, and Head of Operations to ensure all jobs move smoothly through the company.
5. Liaise with the Head of Projects to ensure Installation Techs have all the information from Projects required to fulfil their jobs to the highest standard.
6. Occasionally liaise with customers directly during the pre-build sign-off stage and the installation process.
7. Manage and refine all processes relating to the fulfilment of jobs.
8. Ensure that all Install Techs are complying with company Health and Safety policies and procedures.
9. Implement a continuous improvement culture within existing installation service levels, including conducting regular 1-2-1s, appraisals, and reviews of KPIs.
10. Any other tasks or projects from time to time where the Install Manager's or Install Technicians' help is required.
Minimum Requirements
The successful candidate will require the following:
* Great organizational skills
* Great communication at all levels
* Ability to use your own initiative
* Flexible working hours
* Ability to work effectively under pressure
* Problem-solving skills
* Attention to detail
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