Shift Supervisor -Telephone Support Worker
Hours of work: Full time 37.5 hrs (over a rolling rota, covering our 24/7 operating hours)
Salary: £26,457, with progression to £29,213 per annum
Base: Hybrid - Day shifts at Waterside House, Sunderland. Night shifts home based.
(All staff work all shifts, on rotating rota basis, this comprises of early dayshifts, midshifts and week of nightshifts, shifts also includes weekends).
Unsociable hours enhancements for weekend nightshifts and bank holidays.
Do you have experience and passion for supporting people who might be going through a difficult time? Do you truly want to make a difference to people's lives?
Our Mental Health Helpline provides a vital listening ear and crisis de-escalation on behalf of a number of NHS Trusts and we are looking for empathetic people to join us in providing this life changing support.
We are looking for shift supervisors who will undertake the role of Telephone Support Worker and also support the service to deliver the most effective methods of support to those who use our services. Y
Office shifts can start as early as 6.45 am, please consider your method of transport before applying.
Day shifts in the office and nightshifts and weekend shifts are home based.
...