Job Description
Main purpose of the job including key responsibilities:
The Associate Medical Director supports the Medical Director (UK) for governance, delivery and management of the medical datasets supporting all LHT products globally. In addition, the Associate Medical Director will provide subject matter expertise in support of sales, marketing and client servicing functions.
The Associate Medical Director will play a key role in supporting the strategic direction of the LHT business globally, in addition to supporting the Sales Teams in our chosen target markets. This will be achieved by working closely with the Global Managing Director, Medical Director, Commercial Director, Operations Director UK, APAC MD, Global Business Development Team members, as well as the UK Product Team Medical teams.
LHT has a team of internal medical experts, and also work with external experts to provide specific expertise related to medical risk and insurance markets. Internal experts have a thorough understanding of insurance products, a working knowledge of medical underwriting, detailed product knowledge and familiar with the principles of creating algorithms for risk assessment. The Associate Medical Director will be expected to contribute materially to this internal expertise, whilst working with the Verisk analytics team to create risk models.
The role will focus on:
1. Using relevant medical data and other available market data, to ensure a consistent, accurate and robust approach to risk rating various pre-existing medical conditions that impact upon health related insurance applications.
2. Identifying what changes are required in the medical datasets on an ongoing basis to reflect aspects such as new disease identification, medical advancements, research outcomes, regulatory requirements, client feedback and claims data analytics.
3. Working with the Product and Client Services teams to ensure that all required changes to the Risk Rating Tool are planned, implemented, tested, and released to clients.
4. Supporting the identification and development of new Risk Rating Tool products or features as necessary.
5. Supporting the Risk Rating Support Line team to handle client queries where in-depth medical knowledge is required.
6. Direct liaison with clients to provide accurate risk assessment outcomes, to respond to queries at point of claim or to assist them with Regulator / Ombudsman related matters.
7. Supporting the Business Development Managers across our markets with information and contributing to sales pitches and/or client queries as appropriate.
Key Responsibilities:
8. Gaining an understanding of the targeted Insurance markets to ensure that the Risk Rating Tool datasets and outputs are appropriate to the needs of insurers, intermediaries, and customers in those markets.
9. Maintaining awareness of key medical advancements and treatments to ensure that the Tool remains relevant and current.
10. Working with the Business Development teams to understand potential regulatory and legislative changes that are relevant to Verisk’s business and assessing what impact, if any, these will have on the product and risk rating outcomes.
11. Working with the leadership team, and Verisk's data analytics specialists, to identify opportunities to create new revenue streams using sales/claims data from Risk Rating clients.
12. Understanding the technological capabilities of the product to ensure we make best use of available features and capabilities to create better products / experiences for our clients.
Qualifications
Skills / Experience:
13. Medical qualification with a minimum 4 years post qualification experience, with experience in an acute care setting (essential)
14. A well-rounded and up-to-date general knowledge of human anatomy, physiology, and medical conditions (essential)
15. Current registration with the GMC equivalent medical body (desirable). Experience in, or understanding of, a commercial life and/or health insurance setting is preferred.
16. Experience in, or understanding of, medical research (desirable)
Key Competencies:
17. Excellent communications skills – for internal & external audiences
18. Calm, diplomatic and self-aware
19. Excellent presentation capabilities
20. Relationship building
21. Decisiveness and pragmatism
22. The ability to work independently and as part of a team
23. Logical thinking and problem solving
24. An understanding of risk and probabilities / statistics (desirable)
25. Ability to translate complex medical issues into plain English to assist the development of the product and the resolution of client queries
26. Knowledge and/or interest in technology (desirable)
27. Customer facing – ability to understand customer’s needs and business drivers and reflect that in product design considerations
28. IT skills – MS Office (essential) & databases (desirable)