Job Description: Are client is seeking a dedicated and detail-oriented Credit Controller to manage all aspects of credit control for various portfolios. The successful candidate will be responsible for: Communicating with customers in arrears via emails, letters, and calls. Providing property managers with debt reports and lists to authorize legal action. Liaising with solicitors to commence legal action. Maintaining up-to-date customer correspondence details and records. Covering ‘cash inputting’ tasks as needed. Reporting to clients on arrears positions as requested. Offering general support within Property Management accounts. Handling card receipts. Providing debt reports to property managers on request. Maintaining Qube with ‘take-on’ data for new business. Offering general ad-hoc support to Property Management Accounts, including taking card receipts and other cash inputting tasks. Performing any other reasonable tasks arising from new and existing Property Management instructions. Communications & Working Relationships: Internal: Collaborate with other Finance department employees and Property Managers within SHW. External: Interact with tenants and clients. Key Performance Indicators: Monitor and control the level of arrears in accordance with KPIs agreed with the client. Report to Property Managers when letters have expired and provide timely updates as requested. Respond to tenant, client, and Property Manager ad-hoc requests for information. Maintain the suspense account in line with RICS guidelines. Person Specification: Knowledge, Skills, and Experience Required: Proven experience in credit control. Computer literacy. Strong communication and persuasion skills. Ability to prioritize tasks effectively. If you are a proactive individual with a keen eye for detail and a passion for credit control.