ABOUT IFX PAYMENTS Founded in 2005, IFX Payments has grown to become a leading global foreign exchange, payment and financial technology provider. It is our strategy to build a core group of strong long-term employees who can grow and develop within the business. Our employees have an opportunity to play a part in this growth and can expect to share the rewards as part of a dynamic and successful team. Working at IFX Payments provides an opportunity to collaborate with highly intelligent and culturally diverse professionals on a wide range of challenges. We encourage development at all levels in combination with an engaging and rewarding culture that encourages continuous learning, career progression and flexible working. IFX Payments is an equal opportunities employer and prides itself on its collaborative and supportive culture. OVERVIEW OF THE ROLE The KYC Manager will lead a team of 7 compliance analysts, and be responsible for the CDD and EDD processes for all client types, and in compliance with all applicable regulations. This role involves significant responsibility in policy drafting, assisting with Anti-Money Laundering (AML) investigations, and ensuring adherence to regulatory standards. RESPONSIBILIES Team Leadership and Management: Oversee and manage the Due Diligence Team Conduct performance reviews and foster a culture of continuous improvement. Attract, recruit and retain capable individuals, building on and complementing the diversity of our teams. Promote a safe and secure work environment for people to experiment, learn and grow as individuals. Ensure company policies and legal guidelines are communicated as relevant and ensure that they are followed at all times. Reward performance, prevent issues and resolve problems. Ensure communication and flow of information between business and team members CDD and EDD Management: Develop and implement strategies for the identification and escalation of high-risk accounts, with EDD procedures clearly defined. Collaborate with other departments to mitigate risks associated with high-risk accounts. Ensure Periodic Reviews and Event Driven Reviews are conducted in line with policy Policy Drafting and Implementation: Lead the drafting of DD related policies and procedures Ensure that all compliance policies are up-to-date with current regulations. Facilitate the implementation of new policies across the organisation. AML Investigations: Assist in conducting thorough AML investigations. Coordinate with legal and regulatory bodies as required. Provide expert advice on AML matters to the compliance team and other departments. Stakeholder Engagement: Act as a key point of contact for internal and external stakeholders on KYC-related issues. Participate in industry forums and contribute to discussions on compliance best practices. Work closely with Compliance teams in other group companies Training Develop training for the department, and the wider company to ensure KYC policies are well-understood and embedded in BAU. Reporting Provide weekly and monthly reports regarding client onboarding and offboarding, with relevant MI metrics included. COMPETENCIES & EXPERIENCE Extensive experience in compliance, risk management, or a related area, with at least a few years in a managerial role. Experience with Corporate on-boarding including complex shareholding structures, ideally in a bank or other Financial Institution. Strong knowledge of AML regulations and compliance practices. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Proficiency in compliance software and tools. BENEFITS 25 days of annual leave bank holidays and your birthday off Pension, healthcare cash plan including support for dental, physio and therapies Career progression with excellent training and development ADDITIONAL INFORMATION We work on a hybrid basis with Monday and Friday from home and Tuesday, Wednesday and Thursday from our office in central London. You must be eligible to work in the UK to be considered for this position. Full background check will be carried out