Role Overview
What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
1. Achieve personal KPIs and revenue objectives with target customers
2. Accurately identify parts to meet the customer sales requirements
3. Utilise all product promotions effectively to achieve specific targets set
4. Identify and leverage potential sales opportunities within customer base
5. Maintain own product knowledge and awareness of competitor activity
6. Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
7. Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
8. Provide timely communication to customer on their credit status
9. Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
10. Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
11. Handle incoming calls and customer enquiries within KPIs, using the approved greeting
12. Ensure the proper and accurate use of all systems to search and order parts
13. Complete all required documentation accurately and promptly
...