Job Description Service Coordinator / Engineering Coordinator / Service Administrator required to join a leading HVAC manufacturer. The Service Coordinator / Engineering Coordinator / Service Administrator will be office-based in Birmingham, responsible to plan and schedule the work of engineers, provide service support on HVAC ventilation products including Air Handling Units (AHUs), fans, heat recovery systems, grilles, diffusers, ducting and liaise with customers plus the engineering team. The successful Service Coordinator / Engineering Coordinator / Service Administrator will have experience working for an engineering HVAC employer in coordinator, scheduling, or similar customer service role. Package – £26,000-£33,000 Enhanced Pension contribution 25 days annual leave, plus bank holidays Service Coordinator / Engineering Coordinator / Service Administrator Role: Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book work and plan for engineers. Manage on call rotas and coordinating annual leave for the Engineering team. Liaise with various engineering departments. Must be able to commute to the office in Birmingham. Service Coordinator / Engineering Coordinator / Service Administrator Requirements: Experience working in in coordinating, scheduling, service support or similar customer service role with a HVAC engineering employer The ability in maintaining good professional working relationships with existing and new customers. Proven experience as a Service Coordinator, Sales Coordinator, Service & Sales Coordinator, Technical Engineer, Sales Administrator or similar. Must be able to commute to the office in Birmingham.