As a Party Host at Arcade Club Blackpool, you’ll be the life of the party, ensuring that every guest has a fantastic and memorable experience. From setting up themed birthday parties to leading exciting game challenges, your role is to deliver top-notch service and create a fun, high-energy atmosphere. You'll be responsible for guiding guests through their gaming adventure, managing party activities, and assisting with the smooth running of events.
Key Responsibilities:
* Host and Lead Parties: Greet party guests, lead them to their designated area, and ensure that the event runs smoothly from start to finish. Create a fun, engaging atmosphere where everyone feels welcome.
* Coordinate Party Activities: Oversee game selections, organize tournaments, and lead party games or challenges to keep the group entertained. Help guests with arcade machines and ensure everyone is involved.
* Manage Party Logistics: Set up party areas with decorations, balloons, and personalized touches. Ensure all food, drinks, and party supplies are in place, and coordinate with the kitchen and bar staff for timely service.
* Customer Service: Provide exceptional customer service by anticipating guests’ needs, answering questions, and troubleshooting any issues with the gaming machines. Always maintain a friendly and approachable demeanor.
* Maintain Cleanliness: Ensure party areas and arcade spaces are clean, tidy, and well-organized. Help with the cleaning and resetting of machines after events.
* Promote Arcade Club Offerings: Encourage guests to try new games, purchase merchandise, or book future events at the arcade club.
* Work as a Team: Collaborate with other party hosts, event coordinators, and staff to ensure all parties run seamlessly. Assist with the overall operations of the arcade when necessary.
Skills & Qualifications:
* Excellent Communication: Friendly, outgoing personality with the ability to engage and entertain guests of all ages.
* Customer-Centric: A strong focus on delivering exceptional customer service and creating a memorable experience.
* Organizational Skills: Ability to multitask, manage time effectively, and handle event details smoothly.
* Office Skills: Must be able to answer and write emails. Answer phone calls and communicate via phone with Customers and clients.
* Team Player: Work well with others and contribute to a positive, energetic team environment.
* Passion for Gaming (Preferred): A genuine interest in video games and the arcade culture. Familiarity with both retro and modern gaming is a plus.
* Flexibility: Able to work evenings, weekends, and holidays, as most parties and events take place during these times.
Job Type: Temp to perm
Contract length: 8 weeks
Pay: £13,000.00-£20,000.00 per year
Additional pay:
* Tips
Benefits:
* Company pension
* Employee discount
* Store discount
Schedule:
* Monday to Friday
* Overtime
* Weekend availability
Experience:
* Event Management: 1 year (required)
* Party Host: 1 year (required)
Work Location: In person
Reference ID: ACBLKHOST
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