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IT & Infrastructure Recruitment Consultant
Job Type: Full-time, Permanent
Salary: £28,000 per year
Location: Walsall
The Role
An opportunity has arisen for a skilled IT Engineer to join a technical team providing support and services to customers across the Midlands. This role involves working on various operating systems and hardware, supporting customers via a helpdesk, and delivering onsite assistance when required. A strong focus on customer service and effective resource management is essential.
The position involves a mix of office-based and onsite work, with occasional out-of-hours support.
Key Responsibilities:
1. Supporting Microsoft desktop and server operating systems, including associated hardware.
2. Handling technical incidents and service requests.
3. Providing escalation support for other engineers.
4. Responding effectively to customer inquiries.
Requirements
1. Experience in technologies including Windows 10 / 11, Active Directory, Microsoft 365, Cloud Hosting (Azure, AWS), Virtualization Technologies (Hyper-V or VMware), Firewall Management
2. Eager to learn and adapt to new technologies
3. Ability to communicate technical concepts in simple terms
4. Willingness to work flexibly, including occasional high-priority service issues outside of core hours
5. Must hold a valid UK driving license and have access to a vehicle for work purposes
Minimum Requirements:
1. Minimum 3 years of experience in a technical role
2. Experience with Microsoft 365 and Firewall Management
3. Valid UK driving license
Apply online or email conor@digitalwaffle.co
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting, IT System Training and Support, and IT System Operations and Maintenance
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