Main area Senior Recovery Worker Grade AFC Band 4 Contract 12 months (position could also be a secondment) Hours
* Full time
* Part time
37.5 hours per week (week days) Job ref 457-25-6990096
Site The Longley Centre Town Sheffield Salary Depending on experience Closing 03/03/2025 23:59
About us
At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.
We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.
Our values are at the heart of everything we do. These are: working together for our service users, respect and kindness, everyone counts, commitment to quality, improving lives.
Job overview
As a Senior Recovery Worker, you will have support from the Multi-Disciplinary team of Nurses, Social Workers, Pharmacists and Doctors.
With support you will assist in completing crisis assessments and offering 72-hour follow ups. This includes providing timely, focused interventions for those who present with urgent needs which are impacting on their mental health and using solution focused interventions to address pertinent issues including social stressors and individual, timely coping strategies.
Although it is not essential that you have experience of working with people with needs such as mental health problems and learning difficulties, we do ask that you have a wide range of life experiences. You will have the desire and passion to improve the quality of life for people in all aspects of their lives which may have been disrupted by ill-health.
Main duties of the job
The Senior Recovery Worker will:
1. Provide telephone-based support to users and carers who require support, often when they are in crisis and distressed.
2. Act as second person when completing a crisis assessment, with specific focus on social aspects of a patient’s life.
3. Complete referrals to relevant agencies/services.
4. Deliver timely and specific mental health interventions as part of the 72 hour follow up after a crisis assessment.
5. Use active listening and basic counselling skills.
6. Where appropriate will liaise with other mental health staff, for example, the caller’s allocated clinician.
7. Adhere to all Trust policies with regard to Information Technology, confidentiality etc.
8. Assist in the design and implementation of service development projects within the service as required.
9. Attend meetings in which service developments are planned and discussed.
10. Participate in continually evaluating their own practice and the effectiveness of the service.
11. Participate in evaluating how users and carers perceive the service they have received from the service.
12. Contribute to the development and maintenance of the highest standards, through active participation in both mandatory and supplementary training.
13. Maintain the highest standards of clinical record keeping and report writing in accordance with Trust policies and procedures and relevant professional codes of practice.
Working for our organisation
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Detailed job description and main responsibilities
Providing support to service users and the team in:
1. To work in co-production with clients and other members of the team, providing personalized, collaborative care plans. These will emphasize recovery, social inclusion, vocational rehabilitation and promote good physical health and wellbeing.
2. Alongside other professionals, to assist in planning and implementing focused and timely interventions for individuals.
3. To develop creative and flexible ways of working and strong links and partnerships with local providers for the benefit of service users.
4. To empower and involve service users in the design of their own care and in the delivery of this and the wider service provision.
5. To ensure that when functioning as a lone worker the appropriate lone worker guidance is adhered to.
6. Provide accurate, legible and complete information consistent with legal and organizational requirements as appropriate.
Person specification
Training and qualifications
* NVQ level 3 in mental health or equivalent experience in mental health setting
* Working in a Mental health community setting
Skills and knowledge
* Knowledge of treatments and interventions used in mental health services
* Ability to clearly communicate complex, sensitive information to patients, carers and colleagues.
* Ability to plan & priorities own time/workload effectively
* Knowledge/understanding of the signs, symptoms and effects of mental health problems
* Ability to develop/co-produce individual collaborative care plans to meet the assessed needs
* Knowledge of community mental health services in Sheffield
* Well developed IT skills including competent use of Microsoft Office, and the use of electronic patient record system
Experience
* Experience and understanding of working within a multidisciplinary Team
* Experience of working in a community mental health setting and/or experience of mental health services as a user, carer, or volunteer
* Experience of working with individuals with mental health difficulties, who have complexities such as Substance misuse, Domestic Violence, Forensic History
Other
* Ability to work with a recovery focused approach
* A commitment to develop own skills and knowledge
* Ability to use and understand the principles of reflective practice.
* Consistently displays empathic and respectful attitude.
* Experience of and skills in working with autonomy using own initiative
* Ability to work well as part of a busy team
* Hold UK driving license
We aim to be an organisation that is diverse and inclusive and to meet this aim we welcome applications from people with a wide range of life experience and whose diversity echoes the diversity of Sheffield, that of the people who use our services, and that of the people who may need to use our services but face barriers to access.
We are a Disability Confident employer level 2 and hope to achieve level 3 this year. We offer a guaranteed interview to disabled applicants who meet all of the essential criteria for a role.
The Trust is committed to safeguarding adults and children and as part of our safe recruitment practice the successful applicant(s) will be subject to a check with the Disclosure and Barring Service (DBS) if it is deemed appropriate for the role. The cost of the DBS check (currently up to £48.23) must be met by the successful applicant(s).
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