Marc Daniels are working with a fast-growing FTSE 250 company located in Maidenhead who are looking for a Billing Manager to join their finance team. The role is hybrid (3 days in the office) and includes many market leading benefits.
Responsibilities:
* Lead and develop a growing team of 4-5 billing analysts.
* Establish performance metrics (KPIs and SLAs) to guarantee service levels.
* Ensure robust controls and systems are in place and scalable for future growth.
* Collaborate with cross-functional teams (Sales, Customer Onboarding, Data) to optimise end-to-end billing processes and drive performance improvements.
* Proactively engage with sales and technical teams to anticipate future needs and develop solutions.
* Challenge existing processes and decisions to foster innovation.
* Partner with IT and data teams to implement automation and streamlining solutions.
* Support Accounts Payable, Collections, and Financial Reporting with key processes, investigations, and reporting, proactively identifying and resolving issues.
* Serve as the primary escalation point for billing, data, and invoicing disputes.
Our Ideal Candidate Will:
1. Be able to commute to Maidenhead
2. Minimum 3 years experience in a similar role
3. Experience managing a si...