Job summary Overview of the role We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas You will lead by example and support the team with all housekeeping duties in the hospice This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines Main duties of the job Key responsibilities: Supervise and support the housekeeping team(including bank staff and volunteers), providing training, support and appraisals. Plan and direct daily tasks, ensuring the highest standards of cleanliness in all areas. Be responsible for organising rotas ensuring cover for holidays and sickness. Monitor and maintain stock levels and supplies Ensure compliance with infection control, COSHH, health and safety and other regulatory standards. Collaborate with the maintenance operative to address repairs promptly. Foster positive relationships with patients, families and staff creating a friendly and inclusive atmosphere. Carry out cleaning audits. About us St Kentigern Hospice is a charity organisation, we are celebrating 30 years of caring for patients. we are based in St Asaph. Our team is very friendly and caring and we all work for the same aim and values. BENEFITS OF WORKING AT ST KENTIGERN HOSPICE The ability to transfer an existing NHS pension over to the hospice A contributory pension scheme Clinical staff are aligned with NHS pay rates. Free occupational health support Eligible for Blue Light Card and card holder benefits. Real living wage employer Discounted staff menu available from Caffi Cariad. Access to outdoor spaces for both work and relaxation. Free parking on site Enhanced benefits include; Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays Date posted 26 February 2025 Pay scheme Other Salary £12.88 an hour Contract Permanent Working pattern Full-time Reference number B0278-25-0005 Job locations Upper Denbigh Road St Asaph Denbighshire LL17 0RS Job description Job responsibilities Overview of the role We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas You will lead by example and support the team with all housekeeping duties in the hospice This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines All staff are required to act in accordance with the Hospice values, practices, under the direction of the Operations Manager. Key responsibilities: Supervise and support the housekeeping team(including bank staff and volunteers), providing training, support and appraisals Plan and direct daily tasks, ensuring the highest standards of cleanliness in all areas Be responsible for organising rotas ensuring cover for holidays and sickness Monitor and maintain stock levels and supplies Ensure compliance with infection control, COSHH, health and safety and other regulatory standards Collaborate with the maintenance operative to address repairs promptly Foster positive relationships with patients, families and staff creating a friendly and inclusive atmosphere Carry out cleaning audits Competence You are responsible for limiting your actions to those that you feel competent to undertake if you have any doubts about your competence during the course of your duties you should immediately speak to your line manager / supervisor General Requirements This post is subject to the Terms and Conditions of employment of the Hospice as specified in the staff handbook Risk Management It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to St Kentigern Hospice Policies, Procedures, Protocols and guidelines at all times. Health and Safety Requirements of the Hospice All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and also to report any hazardous situations or defective equipment. Data Protection and Confidentiality The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy. This duty of confidence continues after the post holder leaves the organisation. Records Management As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. The post holder should consult the Lead if they have any doubt as to the correct management of records with which they work. Flexibility Statement The content of this Job Description represents an outline of the post only and is therefore not a final list of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder. The post is subject to an enhanced disclosure check with the Disclosure and Barring Services (DBS). BENEFITS OF WORKING AT ST KENTIGERN HOSPICE The ability to transfer an existing NHS pension over to the hospice A contributory pension scheme Clinical staff are aligned with NHS pay rates. Free occupational health support Eligible for Blue Light Card and card holder benefits. Real living wage employer Discounted staff menu available from Caffi Cariad. Access to outdoor spaces for both work and relaxation. Free parking on site Enhanced benefits include; Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays Job description Job responsibilities Overview of the role We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas You will lead by example and support the team with all housekeeping duties in the hospice This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines All staff are required to act in accordance with the Hospice values, practices, under the direction of the Operations Manager. Key responsibilities: Supervise and support the housekeeping team(including bank staff and volunteers), providing training, support and appraisals Plan and direct daily tasks, ensuring the highest standards of cleanliness in all areas Be responsible for organising rotas ensuring cover for holidays and sickness Monitor and maintain stock levels and supplies Ensure compliance with infection control, COSHH, health and safety and other regulatory standards Collaborate with the maintenance operative to address repairs promptly Foster positive relationships with patients, families and staff creating a friendly and inclusive atmosphere Carry out cleaning audits Competence You are responsible for limiting your actions to those that you feel competent to undertake if you have any doubts about your competence during the course of your duties you should immediately speak to your line manager / supervisor General Requirements This post is subject to the Terms and Conditions of employment of the Hospice as specified in the staff handbook Risk Management It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to St Kentigern Hospice Policies, Procedures, Protocols and guidelines at all times. Health and Safety Requirements of the Hospice All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and also to report any hazardous situations or defective equipment. Data Protection and Confidentiality The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy. This duty of confidence continues after the post holder leaves the organisation. Records Management As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. The post holder should consult the Lead if they have any doubt as to the correct management of records with which they work. Flexibility Statement The content of this Job Description represents an outline of the post only and is therefore not a final list of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder. The post is subject to an enhanced disclosure check with the Disclosure and Barring Services (DBS). BENEFITS OF WORKING AT ST KENTIGERN HOSPICE The ability to transfer an existing NHS pension over to the hospice A contributory pension scheme Clinical staff are aligned with NHS pay rates. Free occupational health support Eligible for Blue Light Card and card holder benefits. Real living wage employer Discounted staff menu available from Caffi Cariad. Access to outdoor spaces for both work and relaxation. Free parking on site Enhanced benefits include; Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays Person Specification Qualifications Essential proven team leader Experience Essential We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas. You will lead by example and support the team with all housekeeping duties in the hospice. This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines. Desirable experience in working in a health care setting Person Specification Qualifications Essential proven team leader Experience Essential We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas. You will lead by example and support the team with all housekeeping duties in the hospice. This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines. Desirable experience in working in a health care setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St Kentigern Hospice Address Upper Denbigh Road St Asaph Denbighshire LL17 0RS Employer's website http://www.stkentigernhospice.org.uk/ (Opens in a new tab)