This is a role for a strong customer service assistant with lettings/property management. Based in a high end residency in Bristol this role offers a real varied range of responsibilities and also offers career progression.
This is a build to rent property with over 250 apartments, built to a high hotel like spec and therefore tenants are mainly professionals and look for a professional customer service approach!
Duties include:
* Liaising with potential new tenants, conducting viewings, taking rental enquiries
* Front of house - meet and greet
* Completing tenancy agreements and vettings
* Check in and checkouts plus inventories.
* Ensure the building is presented to the highest standard
* Adhere to all health and safety and ensure the building is compliant
* Updating the CRM systems/advertising portals
* Use social media to converse with residents about events (Seasonal events, Summer parties and Christmas bash!)
* Liaise with maintenance contractors and ensure tenant issues are solved quickly!
This role is full time and office based
My client is looking for a mix of skills:
* Property Lettings experience
* Front of house / Hospitality / Hotel reception
* Flexibilty to work shifts
* Build to rent
* Property Management skills
* Customer Services
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