Technical Writer (Bilingual, Contract)
IM/IT Services
London, ON
Contract
Aug 1, 2024
Company: DLS Technology Corporation
Work Location: Remote, Canada
DLS is looking for an experienced Technical Writer to join our project team for a SharePoint Online and Microsoft 365 design and deployment project. The ideal candidate will play a crucial role in creating and maintaining comprehensive documentation. This includes user manuals, technical guides, release notes, and online help systems. The candidate will have a strong technical background, excellent writing skills, and the ability to convey complex information in a clear and concise manner. The successful candidate must be willing to operate as an Independent Contractor.
The ideal candidate for this position must have a Reliability Status Clearance or be eligible for a Reliability Status Clearance, and may be required to provide references, as well. This project is anticipated to start immediately.
If you are a deadline-driven Independent Contractor who meets the technical and professional requirements for this role, we want to hear from you!
Responsibilities include but are not limited to:
* Drafting technical reports as well as other required project documents, as needed.
* Creating the User Guide in accordance with the federal government technical publication writing guidance.
* Collaborating with subject-matter experts to ensure content is technically accurate and relevant.
* Reviewing and analyzing project documentation created by the technical team.
* Combining comments from circulated drafts and preparing final and related documents.
* Designing, developing, and maintaining End User Guide documentation, and providing sufficient textual and visual information to assist the user in completing specific tasks independently.
* Translating the document into Canadian French for review and approval.
* Working independently, as well as collaborating with other business and technical peers, to balance and support multiple documentation projects and releases.
* Contributing to improving processes, standards, and templates for the team.
REQUIREMENTS:
Must have:
Education:
BA, BS, or equivalent in English or communications with strong technical skills.
Technical skills:
Experience with Microsoft 365 products, such as SharePoint Online, Teams, Office 365 applications (Outlook, Viva Engage) security policies and best practices, etc.
Strong analytical and research skills.
Excellent command of English and French grammar and usage, as well as excellent verbal and written communication skills.
The ability to articulate requirements in technical and non-technical terms to customers, peers, and management.
The ability to organize information, learn complex concepts, and transform those complex, technical concepts and instructions into clean, concise, and easily consumable information for our users.
Ability to work with colleagues across geographic locations and time zones and flexible in working hours to accommodate meetings with them.
Experience:
5 years of experience in professional technical writing or training.
Must possess in-depth technical writing experience with Government of Canada IT-related documents.
POSITION HIGHLIGHTS:
* Start Date: Immediately
* Sector: Government
* Open position: 1
* Duration: 4 months
* Security Clearance: Reliability Status or eligible for Reliability Status application
* Location: Remote
Who We Are:
Recognized as one of Canada's Top 500 Growing and Growth 400 companies, DLS Technology Corporation is a leading solutions integrator and service provider with an extensive cybersecurity research and development practice. DLS is a fast-paced high-growth work environment, with tremendous learning and advancement potential. DLS provides hands-on training and an opportunity to work on some of the most interesting and cutting-edge projects in this fast-paced industry, providing ample opportunities to employees to grow and achieve their career goals. DLS will also support technical certifications for our key partners.
How to apply: email your resume, with your desired per diem to careers@dlstech.com, or apply directly to our website at www.dlstech.com/careers
*Thank you to all applicants; however, only candidates selected for an interview will be contacted.
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