Please note that due to the nature of this role and its requirements, only female applicants will be considered for this post Aspire Personal Development Services is an employee-owned organisation committed to the ongoing development of both the individuals we support and the staff teams who work with them. Our 17-bedded female-only emergency accommodation service operates 24/7, 365 days a year, providing short-term accommodation and tailored support to empower individuals to achieve positive outcomes and transition into independent living. Core Purpose of the role: This is an opportunity to join an award winning, progressive organisation. You will be dedicated to achieving the very highest standards within the service. You will join a small relationship driven team in a fast-paced environment who are dedicated to developing and enhancing our current Support Service experience. The Project Manager will manage the service, supported by the Regional Manager, ensuring it is outcomes-focused and supports individuals in moving to more independent accommodations. Responsibilities include operational management, resource allocation, and leading a team that provides housing support. Some of the key aspects to the role (but not limited to): Develop and implement strategies to improve service delivery and outcomes for the people we support. Ensure that all Accidents, Incidents, Follow-Up reports, and any other notifiable occurrences follow correct procedures and accurately reflect the nature of the service. Implement policies and procedures to enhance service effectiveness and ensure best practices. Lead, inspire, and develop a dedicated staff team, fostering a culture of excellence and continuous improvement. Provide coaching, supervision, and performance management to build a skilled and motivated workforce. Be skilled and confident in leading on employee relation concerns, including managing grievances, disciplinaries, and conflict resolution in line with organisational policies and best practices. Demonstrate efficient rota management skills, ensuring adequate staffing levels while minimising agency dependency and optimising cost-effectiveness. Engage with stakeholders, including supported individuals, families, staff, and external partners, to gather insights and feedback. Work within financial parameters and optimise resource efficiencies. Ensure the efficient allocation of resources to meet the needs of service users effectively. Develop and implement strategies to optimise staff rotas, minimising the use of temporary agency staff. Manage budgets effectively, ensuring financial sustainability and resource efficiency. Strengthen relationships with external partners to enhance service provision and referral pathways. Conduct regular service reviews and audits to maintain compliance with all regulatory and contractual requirements. Work in conjunction with the Learning and Development Manager to support training sessions and workshops to build capacity and enhance skills within the organisation What we require from you? Experience of working within the care sector. Experienced in resourcing, planning and management of staff. Strong interpersonal skills and ability to develop and maintain candidate relationships with an ability to understand people and establish individual needs. Ability to work to best practice standards. Energy and a drive to succeed. Employee Benefits Include: Strong Support & Leadership Excellent Learning and Development opportunities through strong coaching & mentoring in both classroom and on the job environments where you will shadow experienced support workers. Access to employee Discount Schemes and Referral Recruitment Bonus. Contributory Pension Scheme and 4 x Annual Salary Life Assurance benefit. Employee Health Assured assistance programme. Cycle to Work Scheme. Opportunity to shadow and observe from experienced Support Workers. Competitive rates of pay. As an Employee-Owned organisation eligible employees are owners of Aspire via the Trust. This role is initially offered as a six-month fixed-term contract. However, upon successful completion of the probation period, there is the opportunity for an extension or a transition to a permanent position, subject to performance and business needs. PVG checks will be required for the successful applicant, as are two references, one being from the most recent employer ADZN1_UKTJ