The following are some of the duties you can expect to undertake in this role: To support a consultant with their diary in conjunction with the overall team diary and ensure that all appointments are appropriately prepared for and electronically captured. To provide clerical support in the compilation and sending of medical reports, clinical letters and correspondence using system set pro-formas and from digital dictation. To have a high level of IT skills to produce quality documentation to support the work of the consultant and the AMHT using the appropriate Microsoft software and adopting the Trusts corporate standards and style. To receive and open referrals within agreed timeframes to Rio and update the internal audit spreadsheet FACT board. To assist in the maintenance of the teams FACT boards during daily team meetings. To answer the AMHTs main telephone line as required; processing enquiries if able, signposting where appropriate, and taking messages when indicated in professionally manner. To liaise with patients in the booking and confirmation of attendance at both face to face and digital appointments. To check patient demographics and update information held to ensure that high standards of data quality are maintained. To provide reciprocal cover in the absence of other clinical support officers. To assist with the supervision, coaching and training of Junior Administrators in the team. To maintain rotas and lists for required Mental Health Act actions for the AMHT as required. Suggest and make recommendations for improvement to existing administration procedures. To provide a polite and efficient reception service for the AMHT when required. Recording incidents, accidents and near misses on the Ulysses system. To carry out other duties as requested by the Office Manager to support the quality of service provided by the AMHT What we need from you! Experience working in an administrative role. Be self-motivated and able to work autonomously as well as showing initiative, and working within an administrative team. Be compassionate, caring and with excellent communication skills. A flexible and positive attitude with a willingness to accommodate our service.