Position: Hire Desk Manager
Location: Weston Super Mare
Hours of work:
Monday- Friday flexible hours
42.5 hours a week
Salary: £35,000.00 to £45,000.00 per annum doe
Overtime paid at time and a half.
Acorn by Synergie is excited to announce an opportunity for a Hire Desk Manager to join a leading plant hire company. The Role:As the Hire Manager, you'll be in charge of managing the Hire Desks to deliver outstanding service and boost sales. Leading a team of Hire Controllers, you will guide them to maintain a strong customer service focus in a busy setting. You will be responsible for line managing a team in Weston-Super-Mare, two part-time staff in Exeter, and one in Liskeard. This role will involve travel to all branches. Key responsibilities:* Manage and support a team of hire desk coordinators to ensure seamless processing of hire requests. * Provide training and mentoring to your team to help them deliver high-quality service, while ensuring adherence to company standards and policies. * Oversee the day-to-day operations of the hire desk, ensuring all plant and equipment orders are processed accurately and efficiently. * Coordinate the dispatch of equipment and ensure availability to meet customer needs. * Ensure all documentation, hire contracts, and agreements are ac...