About the role
We have an opportunity for a Contract Co-Ordinator to join our Service Helpdesk team. This is an exciting time to join the team! Do you have a real passion for customer service? Do you thrive working within a fast-paced team environment? Do you possess exceptional communication skills? Then we would love to hear from you as we may just have the perfect job for you!
The Role
* Estimating process (logging/chasing prices/inputting) and working to targets.
* Finance process (approve invoices and issue invoice queries/respond to clients) and working to targets.
* Reactive WIP process (review with Accounts Team and support).
* PPM/Compliance process (review site assets with Accounts Team to ensure in line with contract review maintenance planner reporting/issue weekly asset no test reports/input and revise contracts).
* Overflow for PPM/reactive roles.
* Tracking contract statuses, deadlines, and renewals. This involves maintaining a database or system to monitor contract details, ensuring compliance, and managing any changes or amendments.
* Maintaining accurate records of all contracts and related documents. This includes organizing and archiving contracts for easy access and reference.
* Serving as a point of contact for contract-related inquiries. This involves interacting with internal teams, external stakeholders, and providing support or clarification on contractual terms and conditions.
* Collaborating with various departments, such as legal, finance, procurement, and operations, to ensure alignment on contractual matters and facilitate smooth workflow.
* Resolving issues or discrepancies that may arise during the contract lifecycle, and proposing solutions to ensure contractual obligations are met.
* Utilizing contract management software or tools to assist in contract drafting, management, and reporting.
The Skills Needed To Be a Success
* Previous experience in a help desk environment is essential.
* Excellent organisational skills and exceptional time management.
* Able to work effectively in a team and multi-manage tasks.
* Self-motivator, methodological and pro-active.
* Results/task orientated attention to detail and accuracy.
* Confident & polite manner.
* Excellent Customer Service.
What's in it for you, you ask?
* Part Time hours 20 hours; 4 hrs per day Monday to Friday.
* A competitive salary - £14K.
* Enhanced Annual Leave 33 days.
* Private Health Care Plan on completion of 3 months probation.
* Free on-site parking.
* NEST pension.
* Life Assurance.
* Employee Assistance Programme.
* Wellbeing Programmes.
* Stunning office environment to ensure you're comfortable and work at your optimum.
* Opportunity to grow your skill-set and develop professionally.
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