Technology Centre Assistant – Temporary – Ware & Broxbourne - £13.26 per hour
We are recruiting for a temporary Technology Centre Assistant to work at Hertford Regional College to supporting the full range of services provided; from helping students on computers, loaning out equipment/books to supporting online learning - as part of a wider team that help deliver an outstanding learner experience and be inspirational to students at our state of art facilities in Broxbourne and Ware on a full time bases (Monday to Friday 8.45am to 5pm) on a Temporary Contract basis. There is potential for this role to move from a temporary to Permanent Staff Contract.
About The Role
We are seeking an individual who is passionate about providing a welcoming service at the Technology Centre Helpdesk, building good relationships with Technology Centre users. This will involve helping to resolve Students IT issues as well as supporting them as they work independently on their assignments.
You will be joining a small and tight knit Team with direct supervision and support whenever needed.
Duties include:
* Provide help and advice to staff and students about using resources, including but not limited to computers and other IT equipment, as well as assisting learners to find information for their research and assignments.
* Acquire and maintain a good knowledge of information sources and literature of all subject areas relevant to the needs of the students.
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