Pharmacy Technician - Job Description Responsible to: This role is directly employed by the North West Leicestershire GP Federation and the post holder will work for the North West Leicestershire PCN. Job Summary The post holder is a Pharmacy Technician, who acts within their professional boundaries, supporting and working alongside a team of pharmacists and technicians in General Practice. In this role they will be supported by a Senior Clinical Pharmacist who will develop, manage and mentor them. The post holder will work as part of a multi-disciplinary team in a patient facing role. The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. You will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in general practices, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. The post holder will provide support to general practice staff with regards to prescription and medication queries. Carry out medicines switches in GP practices in line with practice and CCG agreed specific protocols reviewing patients records; amending records and informing patients. They will help support the repeat prescriptions system promoting electronic repeat dispensing and online ordering. Carry out housekeeping whilst in patient records e.g., dose optimisation and medicines synchronisation. The post holder will be the first port of call to answer and deal with any medicines related queries from administration and reception staff plus any medicines related queries from dispensary staff. The aim of which is to improve the quality of care for our patients and operational efficiencies within the PCN, so requires motivation and passion to deliver excellent service within General Practice. Please see attached for full job description.