Job Description
As a Member Assistance Coordinator at The AA Group, you will be responsible for coordinating roadside assistance services for our members.
Your role will involve responding to emergency calls, assessing situations, and taking appropriate actions to ensure the safe recovery of vehicles.
We are looking for a skilled and experienced individual who can work effectively in high-pressure situations and provide excellent customer service.
Key Responsibilities:
* Respond to emergency calls and assess situations
* Coordinate roadside assistance services
* Maintain accurate records and reports
What You'll Receive:
* A competitive salary of £45,000 - £60,000 per year
* Opportunities for career progression and professional development
* A dynamic and supportive team environment
Requirements:
* Valid driving license
* Excellent communication and interpersonal skills
* Ability to work effectively in high-pressure situations
Benefits:
* Comprehensive training and development programs
* Opportunities for overtime and bonus pay
* A generous pension scheme