We are looking for a candidate who has either worked in a transport company and has a strong admin/computer data input background. The candidate should have dealt with potential issues by investigating and proceeding with any claims if needed. A strong customer service background is essential, along with being highly motivated and organized. The purpose of the role is to support the logistics function in clear and accurate reporting with trending and analysis, process adherence, compliance management, and support for week closures and financial impacts.
Shift Patterns:
* Monday to Friday
* The start and finish times vary between 9 AM - 5 PM
Salary: £26,000 per year
Key Responsibilities:
* Insurance Admin
* Central Admin
* 3rd Party Insurance Claims
* Agency Damage Recovery
* Tracking all insurance claims made
* Being the central point for communications between sites and NFU
* Chasing stakeholders for information to enable claims process to be swift
* Reporting on accidents with status of claims to sites
* Large claims handling and claim preparation
* Monthly reviews with solicitor (DAS)
* Monthly review with NFU
* Tracking spend for P’card
* Chasing and collating receipts for P’card
* Paying for PCNs, fines, DVS charges & fines, and green air zone fines
* Re-charging fines to agencies where applicable
* Collating list for taxing vehicles and keeping it up to date
* Filing V5’s
* Process creation and governance for insurance
* Chasing internal stakeholders for information to allow claims to be submitted/processed (e.g., garage repair estimates/actuals)
* Liaising with solicitor (DAS) on outstanding claims
* Raising invoices for cash claimed back into the business ensuring accurate coding for the receiving site
* Tracking and reporting back to sites with status of claims and cash flow
* Ensuring agencies receive notifications of accidents in line with driver negotiation policy and process
* Chasing internal stakeholders for information to allow claims to be submitted/processed (e.g., garage repair estimates/actuals)
* Chasing monies coming back into the business from agencies
* Raising invoices for cash claimed back into the business ensuring accurate coding for the receiving site
* Tracking and reporting back to sites with status of claims and cash flow
* Experience in FMCG logistics operational environment
* Experience with working with outbound deliveries and reported issues
* Strong investigation skills and seeking a resolution
* Excellent communication skills, verbal and written
* Excel and data collation experience
* Generating information-led, effective reports and analysis
* Working to KPI targets
* Organized and detail-oriented
* Highly motivated
Benefits:
* Company Pension Scheme
* Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store
* Free onsite secured colleague car parking
If you feel this role suits your experience and is of interest to you, please apply.
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