The role:
As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven, and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products to our customers against tight deadlines. This role will also assist in the warehouse and may at times be customer-facing within the branch, serving on the trade counter and dealing with customers over the telephone, ensuring we provide the best service and maximize sales at every opportunity.
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays, and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales, and exceed customer expectations.
Key Responsibilities:
1. Health and safety of yourself and your vehicle
2. Maintenance and condition of your vehicle
3. Report any issues or incidents to your line manager
4. Comply with transport compliance law and regulations
5. Dealing with stock and deliveries
6. Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
7. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing first-class service
8. Assisting with general duties within the branch such as serving customers on the trade counter and telesales
9. Ensuring the housekeeping standards are maintained both on the trade counter and in warehousing
You:
Along with a clean driving licence, you will ideally have previous warehouse and driving experience. Knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers.
Benefits Package and Cultural Environment:
1. Bonus
2. Discounts, savings, and cash back at numerous retailers
3. Life assurance
4. Extended family policy including maternity, paternity, additional annual leave and more
5. Mental Health First Aiders and Employee Assistance Programme
6. Complete induction and a company that lets you grow and encourages development
7. Financial education and loans
8. Flexible working options
9. A business striving to create an environment where everyone can be their true self
We're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture; we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
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