Customer Service Administrator Annual Salary: £25,000 Location: Norwich, office based Job Type: Full-time We are seeking a highly driven Customer Service Administrator to join our clients fast-growing family-style business. This role combines administrative duties with managing their existing customer base, offering a varied workload with significant potential for growth and development. Day-to-day of the role: Manage email inboxes efficiently, ensuring timely responses. Answer incoming telephone calls, providing helpful and professional assistance. Liaise with customers and suppliers via email and telephone to ensure smooth operations. Oversee stock management to maintain supply levels and meet customer demands. Deliver a high level of customer service, building strong rapport and upselling where possible. Required Skills & Qualifications: Minimum of 2 years of experience in administration. Minimum of 2 years of experience in customer service. Proficiency in Microsoft applications. Excellent command of English, both written and spoken. Confident and effective phone manner. Benefits: Competitive salary. Opportunities for professional growth and development in a supportive environment. To apply for this Customer Service Administrator position, please submit your CV ONLINE.