Employer Description: Anglotech Group are one of the UK’s largest independent suppliers for copier, printer and MFP technologies. Delivering integrated document management solutions and systems that enable customers to improve document workflow and increase efficiency. Vacancy Description: Check helpdesk tickets Answer inbound calls from clients Troubleshoot and repair issues Password Resets Setup any new equipment Personal Qualities: Good Communication skills Patience Problem-Solving Teamwork Time Management Desired Qualifications: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Entry Requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: 23 Days Holiday (Extra day off when it’s your birthday) Company Pension Coffee Machine Regular team outings Dress down attire Future Prospects: Possibility of full time employment Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now