Vacancy at ELM Group
Resident Estate Manager (25 hours per week, Monday to Friday)
Poole, Dorset
Are you a friendly Property Manager with great values, looking for a role with variety, where each day is different from the last? Do you have a passion for gardening and value the ability to work autonomously in a people-facing role? Want to work for a not-for-profit, ethical organisation that puts its customers first?
About the role
Our not-for-profit organisation has a great opportunity for you at this attractive, independent living, retirement development in Poole, comprised of 29 units, requires a responsive and competent Estate Manager to live on site, oversee the day-to-day running of the estate and ensure it is maintained to a high standard. This customer-facing role is responsible for managing regular building maintenance, supervision of contractors, and regular health and safety checks, and is essential to ensure the well-being of the residents.
Responsibilities:
* Manage the day-to-day running of the estate and ensure it is maintained to a high standard.
* Manage regular building maintenance and supervision of contractors.
* Monitor health and safety compliance and ensure the buildings and grounds maintain their high standard.
* Maintain a professional, friendly, and hands-on approach to the management of your development.
* Be customer-focused and possess excellent communication skills.
About you
As an ELM Group Estate Manager, you will represent the organisation to a high standard, with a professional and friendly approach to the management of your development.
You will have a passion for customer service, possess excellent communication skills, with experience of working with a variety of personalities. You will be able to adapt and work well in challenging situations, while remaining calm and professional. Being highly self-motivated and proactive in your approach, you will enjoy working independently while engaging with and receiving support from the responsive team at ELM head office.
You care about people and take a genuine interest in making a difference to their everyday lives. You will take pride in the estate, show attention to detail, keep accurate health and safety records, and track the progression of ongoing tasks and Leaseholder enquiries.
Proficiency in basic IT skills is required; upkeep or ‘handyman’ skills are desirable.
This role is subject to a DBS check.
Hours: Monday-Friday 8:30am-1:30pm
Salary: £15,600 per annum, including a private on-site apartment*.
*accommodation includes; a one-bedroom apartment, with lounge, bathroom & kitchen. Pets are not permitted.
Key responsibilities
Please visit our website to read the job description. This is a generic role which means there will be additional tasks that are specific to each estate; if you are shortlisted we will advise you of these at interview.
Benefits:
* Competitive salary
* Career development
* Pension scheme (which includes life cover)
* Generous annual leave entitlement with service-related increments
* Employee assistance programme, which includes access for employees’ families
* ELM Champions initiative
* Rewards scheme for bright ideas, long service, making a difference, and WOW awards
How to apply
If you are interested in applying for this position, please send us your up-to-date CV. An application or Skills Summary form (downloadable from the application page on our website) are really beneficial as they give you the opportunity to show where your experience and skills can be applied to this role. We review CVs on a regular basis, and shortlisted candidates will initially be invited for a tour of the estate, following which suitable candidates will be offered a final interview.
Job Types: Part-time, Permanent
Pay: £15,600.00 per year
Expected hours: 25 per week
Additional pay:
* Loyalty bonus
Benefits:
* Company pension
* Health & wellbeing programme
* Sick pay
Schedule:
* Monday to Friday
Experience:
* Facilities management: 1 year (preferred)
* Administrative: 1 year (preferred)
* Property Management: 2 years (required)
Work Location: In person
Reference ID: Poole
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