First opened in 1976, London, England, on the doorstep of punk, Rough Trade helped establish the unique role and experience of an independent music shop, being as much a hang-out for likeminded music lovers as it was a place to purchase music from the emerging DIY music scene.
Today, Rough Trade remains proudly independent, continuing to champion exciting new music, now with four stores in the UK, one in New York, plus US and UK based web stores and various pop-up activities.
Human Resources Manager
Role: HR Manager
Location: Nottingham, Liverpool
Contract: Permanent
Basis: Full-time
Hours: 37.5 hours per week
Salary: Based on experience
We have an exciting new opportunity for an HR Manager in our growing HR team. This role will be based in our Nottingham office and is hybrid remote, with three days in the office. Some travel to our store and warehouse locations will be required.
For over 40 years, Rough Trade has been trusted by customers and the music industry to shine a spotlight on the best new music from all over the world. This has afforded Rough Trade a unique role and scope of opportunity within the UK and Global music retail industry. There is no other music retail shopping experience quite like that offered by Rough Trade. This role is a unique chance to be part of something truly special within the music retail landscape, and for the right candidate to truly make their mark.
You will work diligently to develop and promote Rough Trade’s employer brand to attract and retain top talent, ensuring Rough Trade remains a desirable place to work in the music retail industry.
Our people and their passion for music are at the heart of everything that we do. In this role you will oversee all aspects of Rough Trade’s HR function, owning the talent pipeline, managing employee benefits provision and employee relations, maintaining company culture and handling disciplinary and grievance processes.
The successful candidate will bring our culture to life for our employees and will ensure that we continue to nurture engaged, productive and motivated teams that are invested in Rough Trade’s continued success. To this end, you will manage and continuously improve the performance management process, ensuring employees receive regular feedback and are working towards company objectives as well as driving their personal growth.
You will excel at building quality relationships with key internal stakeholders working in cross-functional teams and will measure your success through employee engagement and retention levels, as well as turnover rates and levels of employee development.
We are proud to be a diverse and inclusive employer. In this role you will lead initiatives which foster diversity, equity and inclusion in everything that we do, creating a safe and welcoming workplace, and ensuring that Rough Trade’s values are reflected in all HR practices.
This role reports directly to the Director of People and Operations.
Responsibilities
* Work with the Director of People and Operations to develop and implement HR strategies aligned with Rough Trade’s business objectives.
* Ensure HR processes and policies comply with current employment legislation and manage risks related to employment law.
* Oversee the talent pipeline, from acquisition to retention and employee development.
* Lead the recruitment process and partner with department heads on staffing needs.
* Support the implementation of departmental succession plans from a learning and development perspective.
* Report regularly to senior leadership on HR performance metrics such as retention, turnover, and employee development.
* Analyze HR data to inform decision-making.
* Support the creation and implementation of learning and development initiatives for our store and warehouse teams.
* Maintain and reinforce company culture through HR policy and procedure.
* Manage the administration of employee benefits including the evaluation and subsequent improvement of current benefits offerings where necessary.
* Ensure a safe work environment for our teams.
* Oversee disciplinary and grievance procedures across all sites.
* Manage employee relations, including training, benefits, disciplinary, and grievance processes.
* Support and lead change management initiatives, ensuring smooth transitions and clear communication throughout the organisation.
* Be the first point of contact for Employee Relations queries from Rough Trade’s management teams.
Requirements
* Good working knowledge of current UK and EU employment legislation.
* Ability to travel between our store locations as required.
* Experience with HRIS or talent management software.
* Fluency with the Google Workspace suite of tools.
* At least 3 years in an HR Manager role or equivalent experience.
* Previous retail experience preferred.
At Rough Trade we value diversity and inclusion across everything that we do. From the records that we sell to the events that we hold, to the incredible people that work in our business every day, we are committed to delivering the best possible experience for everybody.
We are a Real Living Wage employer.
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