Salary £35,510 – £39,220k (depending on knowledge, skills, and experience)
Organisation
Catalyst is a non-profit organisation working with people to support their health and wellbeing. Established in Guildford for over 35 years, we provide services across Surrey and its borders. We believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.
Our values are Kindness, Integrity and Commitment.
Purpose of Job
Role Overview:
As the People & Culture Change Lead, you will play a pivotal role in driving transformational change within our charity, aligning change initiatives with our strategic goals. This position involves leading the change management lifecycle—from planning and stakeholder engagement to implementation as well as culture change. You will utilise your expertise in change management methodologies and strategic thinking to facilitate smooth transitions for our workforce during times of change.
If you are passionate about driving change and want to make a positive impact within our charity, we invite you to apply for the HR Change Lead position. Your expertise will help to shape a resilient and engaged workforce as we navigate transformational change.
This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.
Key Activities (this list is not exhaustive):
End-to-End Change Management:
1. Lead on change management, ensuring effective delivery of any change and supporting culture change.
2. Conduct Change Impact Assessment and develop strategies to support stakeholder engagement.
3. Manage any TUPE transfers and related processes.
Strategic Change Planning and Alignment:
1. Collaborate with senior leaders to align change initiatives with the organisation’s strategic roadmap.
Stakeholder Management and Engagement:
1. Develop and maintain relationships with key stakeholders to gain buy-in and address needs throughout the change lifecycle.
2. Serve as a trusted advisor on HR change matters, providing expert advice and guidance to the wider P&C team, SLT, and colleagues.
Change Communication and Reporting:
1. Create and implement comprehensive communication plans to keep stakeholders informed about change progress and impacts.
2. Prepare and present regular reports on change status and performance to internal stakeholders.
Organisational Compliance and Risk Mitigation:
1. Develop policies, procedures, toolkits, and training related to change management.
2. Ensure compliance with organisational policies and relevant regulations while proactively identifying and mitigating risks.
Continuous Improvement and Change Optimization:
1. Conduct post-implementation reviews to identify lessons learned and refine future change management approaches.
2. Promote leading practices in change management within the HR team to foster a culture of agility and continuous learning.
General:
1. This is a new role so there is a requirement to be willing to assist with additional duties and responsibilities as requested or required.
Person Specification
Qualifications and experience
CIPD Level 5/7 in Human Resources (or equivalent qualification or experience).
Project management certification/qualification.
Professional certification/qualification in Change Management.
Experience managing change initiatives with a track record of delivering results.
Experience with TUPE processes.
Training design with the ability to design and deliver change communication plans as well as develop training programs to support employees through transition.
Experienced in driving culture change related to the implementation of new technologies and systems within organizations. Proven track record in leading or supporting senior reporting leads in managing technology projects effectively.
Knowledge and skills
Strong interpersonal and communication skills with the ability to build effective relationships with diverse stakeholders and adapt communication styles.
Strong leadership skills to drive change and influence a wide range of stakeholders.
Strong knowledge of methodologies/frameworks (e.g., ADKAR, Kotter’s model, Lewin’s model) applicable to change transformations and the ability to apply these.
Ability to interpret data for informed decision-making, risk assessment, and resource planning.
Understanding of project management principles, including planning, risk management and stakeholder engagement, to manage timelines.
Ability to navigate and support diverse teams with emotional intelligence and be sensitive to their environment and needs whilst achieving organisational outcomes.
Information technology
Proficient in Microsoft Office applications and capable of understanding and familiarity HR system requirements.
Equal Opportunities Statement: We acknowledge the unique contribution that all Catalyst employees and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any disability or history of mental health. All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against. All staff have equal access to staff development. Any member of staff who breaches this policy may be subject of grievance and/or disciplinary procedures.
Please note:This job description may be varied from time to time and you may be required to undertake additional or alternative duties as necessary to meet the changing needs of the business. Significant changes will be agreed between the post holder and line manager. This job description is subject to regular review.
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