Contract: Permanent, 3-5 days per week
Location: Plymouth/Exeter with some home working
Salary: £38,000-42,000 per annum
MAIN OBJECTIVES
* The delivery of the Occupational Health Service to Medigold clients and to ensure that the provision of the occupational health advice is at all times of the highest standard.
* To act as an ambassador and promote the Occupational Health services available.
* To ensure standards of best practice and standardisation of systems.
SPECIFIC DUTIES
* To provide professional occupational health advice for our clients expediting an early return to work for absent employees, whenever possible, ensuring that cases are actively monitored until the case has reached a satisfactory conclusion.
* Undertake Health Surveillance, including vaccinations and phlebotomy as required.
* Provide appropriate advice on health and safety issues, rehabilitation, health promotion and education to employers, employees, line mangers and HR function.
* Ensure that one is familiar with the requirements of all appropriate client contracts. Monitor standards of occupational health advice provided.
* Develop and maintain close working relationships with client contracts to ensure the highest standards of occupational health delivery.
* Take accountability for identifying, influencing and implementing improvements to the service provided from a clinical point of view, looking for opportunities to extend the Occupational Health product offering.
* Ensure activities are kept within agreed service level agreements
* Attend in-house Clinical Audit days and departmental meetings
* Liaise with Administrators/Team Leader’s regarding both client and patient queries.
* Answer and triage inbound telephone calls within agreed timescales.
* Perform general office duties such as typing, operating office machines, and sorting mail.
ADDITIONAL RESPONSIBILITIES & ACCOUNTABILITIES
* Assisting new members of staff during induction and probation periods
* Assisting with colleagues work during absence.
* Attending meetings and training sessions as required
* Any other request made by a Manager or Directors
REQUIREMENTS FOR THIS ROLE
* Occupational Health degree & NMC registration.
* Experience in case management.
* Demonstrable experience within Occupational Health departments, preferably private sector experience.
* Experience of attending, presenting and hosting client Wellness and health promotion days.
* Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desired.
* Full UK driving licence.
Desirable
* HAVS Tier 3
* Experience with Immunisations and Vaccinations
CORE SKILLS & BEHAVIOURS
* OH Degree/registered RGN
* Organisational skills
* Exemplary communication skills
* Confident presentation skills
* Trained to undertake vaccination and phlebotomy
* Good telephone manner
* Proficiency in Word, Excel, PowerPoint & Outlook
* Time planning and priority setting
* Influencing skills
* Good Interpersonal skills
* Flexible in approach
* Responsible attitude
* Trustworthy and honest
* Enthusiastic
* Remain calm under pressure
* Professional in appearance and approach
* Ability to work within team and alone
* Proactive
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